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  1. HISTORY
  2. Watching on the HISTORY Apps or Website
  3. Troubleshooting

Troubleshooting

  • Troubleshooting Website Viewing
  • Troubleshooting HISTORY's Mobile Apps (iPhone, iPad & Android + Chromecast)
  • Troubleshooting HISTORY's TV Apps (Roku, Fire TV, Apple TV, Android TV, Samsung TV)
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  • Why am I receiving a message that I am 'not authorized' to view videos?
  • I'm receiving the error: "0066: No Account Returned from UPDA"
  • I'm receiving the error: "0033: The customer is not authorized for the content requested"
  • Why can't I access Live TV in the HISTORY app?
  • Why does my video freeze up from time to time?
  • Why does my video get blurry or pixelated sometimes?
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